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Picture this: it’s a busy morning, you’re rushing to get out the door, and as you hit the button to close your garage, nothing happens. 😑 You hit it again — maybe a little harder this time — but still nothing. Now the frustration is really setting in. But fear not! While it’s annoying any time your garage door refuses to cooperate, the good news is that there’s a lot you can do to tackle common garage door problems like this on your own.

At Central Oregon Garage Door, we understand the inconvenience and stress that comes with a malfunctioning garage door. That’s why we’re here to provide you with some pro tips on how to fix three of the most common garage door problems. From issues with garage door closure to malfunctioning remotes and keypads, we’ve got you covered. So, let’s dive in and get your garage door back on track!

1. Garage Door Won’t Close

Before you really start pounding on that garage door button, let’s take a deep breath and troubleshoot the issue together.

Check the Photo Eyes

The first thing to inspect is the photo eyes, those small sensors located near the bottom of your garage door tracks. These sensors are designed to detect any obstructions in the door’s path and prevent it from closing to avoid accidents. Check to see if the photo eyes are properly aligned, facing each other, and at the same height off the ground.

Sometimes, something simple like a garbage can or shovel can knock them out of alignment. To realign, adjust their position until they’re aimed directly at each other, six inches off the ground. If the lights are illuminated on both sides, you can ensure the system is working by waving your hand in front of one of the photo eyes. If that photo eye turns off, it is recognizing that some obstruction is in the way. Now you know your photo eyes are aligned and working.

Inspect the Wiring

If the photo eyes are properly aligned and the door still won’t close, the next step is to inspect the wiring. Make sure the wires are securely connected and tight at both ends, including at the photo eyes and the motor. Also, check if there is a light illuminated on each photo eye; if not, there may be a wiring issue that needs attention.

Safety Reminder

When dealing with wiring or anything electrical, always prioritize safety. If you’re not comfortable working with electrical components or if you have any doubts, it’s best to leave it to the professionals. Your safety is paramount, so don’t hesitate to reach out to us for expert assistance.

2. Garage Door Remote Not Working

You’re sitting in your car, pressing the button on your garage door remote, but the thing just won’t budge. Chances are your remote is on the fritz. Here are a couple of things you can try to get your remote back in action.

Check the Batteries

The first thing to check when your garage door remote stops working is the batteries. Over time, batteries can lose their charge or corrode, preventing the remote from sending a signal to the garage door opener. Open up the remote and replace the batteries with fresh ones, then try operating the door again.

Reprogram the Remote

If replacing the batteries doesn’t solve the issue, the next step is to reprogram the remote. Fortunately, modern garage door openers make this process relatively simple. Locate the “learn” button on either the motor or the wall button station of your garage door opener. Press this button, and within 30 seconds, press the button on your remote that you want to program. The opener will recognize the signal, and your remote should be reprogrammed and ready to use.

When to Seek Professional Help

If replacing the batteries and reprogramming the remote don’t resolve the issue, it may indicate a more significant problem with the remote or the garage door opener. In such cases, it’s best to call our office to schedule a service appointment. Our experienced technicians can diagnose the issue and provide the necessary repairs to get your remote working again.

3. Garage Keypad Not Working

You’re standing outside your garage, entering the code into the keypad, but the door won’t open. You’re absolutely positive you’re using the right code: 1942 — the year Jimi Hendrix was born. If that’s the case, you may be having keypad issues. Here’s what to do.

Check the Keypad Power

The first step in troubleshooting a garage keypad that’s not working is to check if it’s receiving power. Look for a light indicator on the keypad; when you press the numbers, the light should illuminate. If the light doesn’t come on, it’s likely that the keypad’s battery needs to be replaced. Most garage door keypads use a 9V battery, so try replacing it with a fresh one and see if that resolves the issue.

Reprogram the Keypad

If replacing the battery doesn’t solve the problem, the next step is to reprogram the keypad. Like with garage door remotes, modern garage door openers make this process relatively straightforward. Locate the “learn” button on either the motor or the wall button station of your garage door opener. Press this button, and within 30 seconds, enter the desired 4-digit code on the keypad, followed by the “enter” or “send” button. The opener will recognize the code, and your keypad should be reprogrammed and ready to use.

When to Seek Professional Help

If replacing the battery and reprogramming the keypad don’t work, a more complex solution might be required. Our service technicians can come assess the problem and do what’s needed to get your keypad up and running again.

When DIY Won’t Cut It, Give Us a Call

At Central Oregon Garage Door, we’re here to offer our expertise and assistance whenever you encounter common garage door problems.

With over 64 years of combined experience, our team of trained technicians is equipped to handle a variety of garage door issues, from simple fixes to more complex repairs. Whether it’s aligning photo eyes, reprogramming remotes and keypads, or diagnosing electrical issues, we have the knowledge and skills to get your garage door working smoothly again.

So don’t let garage door problems ruin your day. Schedule a service appointment with Central Oregon Garage Door, and let us help you get your garage door operating at its best.


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